Nu-ti scoate clientii din sarite
Creatorul Open Charts spune o poveste foarte frumoasa si mereu adevarata.
Once upon a time I had to deal with a company who sell flash charting components, their component had a bug that I needed fixing, so I emailed them about it asking when it’d be fixed. (Remember that I had paid real money for this software.) They were so incompetent, rude and obnoxious that after three or four weeks of emails I thought to myself “I could learn Flash and Actionscript and write my own charting component, release it as Open Source, host it on sourceforge and build up a community of helpful coders faster than they can fix a single bug.” And that is what I did. And that is why it is free.
I guess the moral of the lesson is: don’t piss off your customers.
O lectie interesanta. Daca imi aduc aminte, ideea Avocatnet.ro a pornit de la faptul ca DSCLex.ro, unul dintre portalurile care a dominat lumea juridica romaneasca acum ceva vreme, n-a vrut sa ma dezaboneze de la newsletterul lor. Asa ca noi ne regasim in mare parte din povestea de mai sus. Si nu doar noi, probabil …
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